Frequently Asked Questions

About the service

  • We offer a range of video types designed to help you communicate clearly, build trust, and grow your brand:

    • Brand Story Videos — Introduce your team and mission. Great for your website, pitch deck, or social media.

    • Event Highlight Videos — Capture the best moments of your event and turn them into content that lives beyond the day.

    • Lifestyle Videos — Show what it feels like to use your product or visit your space, without making it feel like an ad.

    • Testimonial Videos — Real clients sharing real stories to build trust and break through doubt.

    • Walk-Through Videos — Let people explore your space or location online before they visit in person.

    • Education Videos — Answer common questions with clear, helpful video content. Great for explaining services, onboarding, or building authority.

    All videos are custom-made to match your brand and goals.

  • Yes. We handle everything from start to finish.

    That means:

    • Planning the shoot

    • Filming on location

    • Editing the footage

    • Adding music, color, and final touches

    You don’t need to hire anyone else. We take care of the full process and deliver a ready-to-use video that fits your goals.

  • Yes. We offer professional photography alongside our video services.

    Most of our clients choose to add photography as part of a full content package, but we also take on photo-only projects depending on the needs.

    Whether you need event coverage, portraits, or brand visuals for your website or social media, we can tailor a solution for you.

  • Absolutely. We know that not every client comes in with a full concept, and that’s where we come in.

    We’ll work with you to understand your brand, goals, and audience, then help shape the idea, messaging, and structure of the video. We’re also flexible. If you already have ideas, we’ll build on them and make them stronger.

    The goal is always the same: to create something powerful and clear that actually works for your business.

  • Yes, we can.

    Whether your project is in Paris, another city in France, or even abroad, we’re able to travel for shoots or coordinate with trusted professionals in other locations.

    Just let us know where you need us — we’ll make it work.

  • Yes, we can.

    Whether it’s a multi-day trade show, a corporate retreat, or a public event with hundreds of guests, we’re equipped to handle large-scale productions. We can plan ahead, scale the crew if needed, and make sure nothing important is missed, from key moments to crowd reactions.

    Let us know what you’re planning, and we’ll build the right setup for it.

  • Yes, we do.

    We can create short-form videos for social ads, longer content for YouTube, and anything in between, always tailored to the platform and your goals. Whether it's a paid campaign, a YouTube series, or a promo video, we’ll make sure the format, pacing, and message are right for where it's going.

  • Yes, we can.

    We offer a dedicated social media content package designed specifically for platforms like Instagram Reels, TikTok, and YouTube Shorts. Everything is shot and edited in vertical format, optimized for fast-paced, scroll-stopping content that fits your brand and speaks to your audience.

  • Not yet, but it’s coming soon.

    At the moment, we don’t offer drone footage in-house, but we’re working on adding it to our services. If your project requires aerial shots or specific gear, we can still arrange it through a trusted collaborator or recommend a solution.

Creation and Results

  • Absolutely, we actually encourage it.

    We’ll guide you through the process and bring creative ideas to the table, but your input is always welcome. It’s a collaboration, and we want the final result to feel aligned with your brand and vision.

  • Before filming, we take time to understand your brand voice, visual style, and goals.
    We look at your website, social media, tone of communication, and we ask the right questions up front. The video is shaped to match your brand, not just look “nice.”

  • While we don’t directly manage ad campaigns or analytics, we can provide different formats and cutdowns to help you track performance across platforms (social, website, etc.).
    We also offer creative advice on how to use your video effectively, so it doesn’t just sit on a hard drive.

  • That’s always the goal.

    We don’t just shoot pretty footage, we create content designed to build trust, explain your offer clearly, and help people choose you. Whether it’s a brand story, testimonial, or walk-through, we focus on videos that support real business outcomes.

  • We work closely with you throughout the process, from concept to final delivery — and every project includes at least one round of revisions to make sure the result feels right for your brand.

    But we also understand that creative work is personal. So, if after the first revision you still feel the video doesn't align with what we discussed, you won’t have to pay the remaining 50%. You’ll only pay for the time and work already put in, which is covered by the initial deposit.

  • Yes, and we encourage it.

    We can deliver extra formats or shorter versions so you can repurpose the video across your website, social media, ads, or internal use. Just let us know how you’d like to use the content, and we’ll help you get the most out of it.

Process and Timelines

  • Here’s how we go from idea to final video, together:

    1. Discovery Call

    We start with a quick video call to get to know you, your brand, and your goals. We’ll listen, ask questions, and see if we’re a good fit.

    What you get:

    • Clarity on what we can create

    • A chance to ask questions

    • A plan for next steps

    2. Proposal & Quote

    After the call, we’ll send you a tailored proposal. It outlines what we’ll deliver, when you’ll get it, and how much it’ll cost, no surprises.

    What you get:

    • A detailed offer based on your goals

    • Clear deliverables, timeline, and investment

    3. Pre-Production Planning

    Once approved, we plan the shoot. That includes location, shot list, team, and what we want the video to say and feel like. If needed, we handle permits, casting, and more.

    What you get:

    • A production plan

    • A smooth shoot day with no guesswork

    4. Filming Day

    Lights, camera, action! We capture the content, whether it's a brand video, event highlight, testimonials, or social media content.

    What you get:

    • A professional, stress-free shoot

    • Direction and guidance from start to finish

    5. Editing & Review

    We handle editing, color, music, sound, and storytelling. You’ll receive the first draft to review, and we offer rounds of feedback depending on your package.

    What you get:

    • A high-quality, on-brand video

    • Opportunities for feedback and revisions

    6. Final Delivery

    Once approved, we deliver everything in the right formats, ready to post, share, and impress.

    What you get:

    • Final files in HD

    • Cutdowns, reels, and thumbnails (if included)

    • Ready-to-use content for your channels

  • We typically deliver the final video within 3 to 5 working days after the shoot, depending on the project’s scope.

    If you’re in a hurry, we also offer express delivery (as fast as 48 hours) for an additional fee. Just let us know your timeline, and we’ll do our best to match it without compromising quality.

  • Yes, absolutely.

    You’ll receive a first draft of the video to review, and we always include at least one round of revisions in every project. We want to make sure the final result feels right for your brand and your goals.

    If you need more rounds of feedback or adjustments, we can always add those based on your package.

  • Not necessarily.

    As long as we’ve aligned on the project goals and creative direction during the planning phase, we can handle the shoot independently. Of course, you're always welcome to be there if you'd like, but it’s not required for a smooth, successful production.

  • Yes, absolutely.

    We know that not everyone feels comfortable in front of a camera, that’s why we provide clear, friendly direction throughout the shoot. Whether it’s your team, founders, or clients, we’ll help everyone feel at ease and bring out their best on camera.

Pricing and Value

  • Most of our clients go for content packages, not just single videos, and for good reason. Packages often include a main video plus smaller videos for your website pages, social media, or ads, giving you more content and better value.

    That said, we also offer single video shoots.

    Prices typically range from €500 to €3,000, depending on the scope (type of package, deliverables, turn around time, and others). We’ll always tailor the offer to your goals and content needs.

  • Several factors shape the final price, including:

    • The type and length of the video

    • How many shoot days or locations are needed

    • Whether we’re creating one video or a full package

    • How quickly you need it delivered

    We’ll always give you a clear quote upfront, no surprises.

  • Yes, absolutely.

    We offer custom content packages built around your goals, and discounts of up to 30% for yearly contracts with a set amount of videos and photos per month. It’s the best way to keep your content fresh while saving long-term.

  • Yes, if you already have footage, we can provide editing-only services for both video and photo content. We’ll help shape it into a polished final product, even if we didn’t shoot it.

  • For yearly contracts, we send a single invoice at the end of each month.

    For one-time projects, we ask for 50% upfront to secure the date, and the remaining 50% upon final delivery.

    This helps keep everything smooth and professional on both sides, and yes, this is a very standard structure in the creative industry.

  • We’re based in Paris, and most projects are local. But if we need to travel a longer distance, we kindly ask the client to cover basic travel costs like train or flight tickets.

    We always plan ahead so there are no surprises — and we’ll only bring extra crew if your project really needs it.

Delivery and Ownership

  • Yes, once the project is paid in full, you own the final video and have full rights to use it however you like (website, social media, presentations, ads, etc.).

  • We typically deliver videos in .mp4 format (H.264), which works perfectly across websites, social platforms, and presentation tools.

    If you need a different format (like square, vertical, or high-res .mov), just let us know — we’ll make sure it’s ready for wherever you're posting it.

  • Yes, we can deliver different versions and cutdowns tailored to specific platforms (Instagram Reels, TikTok, YouTube Shorts, your homepage, etc.).

    If you already know where you’ll be using the content, just tell us upfront and we’ll plan the edits accordingly.